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Replay™ Support

How Can We Help Your Rideable?

Frequently Asked Questions

Each Replay™️ Rideable comes with a User Manual, covering all warnings and fire-hazards, step-by-step instructions, assembly information, and more to help you with your ride. 

No, you can find replacement parts for your hoverboard or e-scooter on our Parts Collection Page. Please read all details and instructions before installation.

No, Replay™️ products use non-standard voltage chargers.  Use of generic chargers voids the warranty and may damage your Replay™️ or pose a serious fire risk.

Yes, all warranty claims require a valid receipt or gift receipt. There are no exceptions, so please keep a copy of your receipt.

If the product was a gift, we recommend you ask the gift giver to either provide you with a copy of the receipt or help you process the warranty claim on your behalf.

Still Need Help?

SUBMIT A SUPPORT TICKET OR CALL CUSTOMER SUPPORT

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All Rights Reserved

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